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Legal Case Management System Project Manager MSPM

Austin, TX

Austin, TX
Legal Case Management System PM - Solicitation# 30222LCMSPM
Office of the Attorney General (OAG)

The OAG is requesting the services of a highly experienced project manager to fill the role of Legal Case Management Implementation Project Manager. The OAG will soon be implementing a solution for an enterprise-wide legal case management and collections system that supports an array of functions for various OAG divisions. The selected candidate will provide the following services:

Lead all phases of the Implementation from preparation through post-implementation.
Coordinate and collaborate with OAG’s legal services divisions, executive leadership, as well as internal project managers and team members to implement change management, project planning, resource allocation, steering committee leadership, and team organizational structure management.
Manage inbound questions from internal stakeholders and work closely with stakeholders to address their business needs
Lead meetings to discuss issues, present findings and determine strategy for solutions
Document legal recommendations and communicate them to stakeholders within OAG using appropriate terminology and discretion
Work with stakeholders to identify risks to the business, conduct research and make recommendations for solutions
Represent legal divisions in the selection of proposed solution and ensure that end users requirements are understood and implemented
Maintain repository for project artifacts and create resources and processes to meet project needs
Identify and implement process improvements within the Legal Divisions and other stakeholders in other departments
Track implementation of business users recommendations to completion, and coordinate spot checks to ensure consistent adoption
Coordinate and support user-centric trainings and ensure materials are produced for internal teams and other departments
Work with Project Director to prepare status reports for management, Executive Steering Committee and Executive Sponsor covering all aspects of the project, including but not limited to project status, staffing issues/needs, resource needs, concerns, and risks.
Develop positive, strong, and collaborative relationships with cross-functional teams across organization to enhance effectiveness and ability to deliver on complex tasks.
Coordinate the design and development of operational and technical processes to address existing systems functionality, newly developed or procured systems, and remediation of legacy systems.
Collaborate with IT and Legal Divisions to configure and maintain tools and technologies that increase efficiency and value to the business.

Establish project’s direction and goals to align the agency’s business and technology needs.
Develop a project plan that incorporates timelines, priorities, and resources for both the affected business areas and the IT team to ensure the successful implementation of a new legal case management system and the remediation/replacement/decommissioning of all other ancillary systems and processes currently related to the agency’s active legal case management systems
Facilitate meetings, documentation, and distribution of meeting proceedings and action items.
Identify key business functions and stakeholders to participate in workgroup sessions.
Participate in gathering new or validating requirements with business area and IT subject-matter experts (SMEs). Participates and oversees translating the client's business requirements into specific systems, applications or process designs.
Coordinate and conduct review sessions with various Initiative stakeholders and executive leadership.
Provide leadership and direction to other members of the project team, key stakeholders, other agencies, and third-party vendors, and align people with the project’s goals and agency’s needs.
Communicate to project team members, stakeholders, customers, and the Executive Steering Committee in a clear and effective manner.
Facilitate communication and collaboration and negotiate effective strategies between business areas, stakeholders, process owners, and project teams in a practical, realistic way to address business and technology goals and needs.
All other duties as assigned.

Preferred Requirements

Excellent verbal and written communication skills
Excellent research, problem solving and analytical thinking skills
Excellent customer service skills
Strong project management skills; highly organized, detail-oriented and refined time management skills
Ability to work independently and demonstrate sound judgment under high stress, time critical deadlines
Ability to work effectively and collaboratively in a team environment
Ability to build relationships with and influence individuals both vertically and horizontally within the organizational hierarchy
Ability to manage and diffuse potentially confrontational situations with patience, diplomacy and tact

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Actual Years Experience	Years Experience Needed	Required/ Preferred	Skills/Experience
	10	Required	In the field of Project Management
	5	Required	Managing midsized to large teams
	5	Required	Experience with MS Project, MS Office, Visio, and status reporting tools
	5	Required	Experience in developing and analyzing processes/systems and sees projects through to completion
	5	Required	Experience in conducting fit/gap analysis on third party vendor tools
	5	Required	Strong analytical and problem-solving skills with great attention to detail
	5	Required	Team player with strong influencing and communication skills at all organizational levels
	3	Required	Demonstrated work experience in a legal environment, such as a law firm or legal case management system vendor
	3	Required	Experience with legal case management applications
	3	Required	Implementing, managing, or maintaining legal case management systems
	3	Required	Bachelor’s degree in legal studies or other relevant field or relevant equivalent experience

Legal Case Management System Project Manager MSPM

Austin, TX

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