Sistema’s business management strategy is an eclectic one, based on its extensive industry experience, as well as exposure to various business models.
The core philosophy of Sistema’s business management strategy is Kaizen (continuous improvement). This philosophy is enforced enterprise-wide by our processes which include a causal analysis, phase containment exercises, lessons learnt documentation, and even in our continuous learning program, whereby all employees are rewarded to become certified in their chosen field of concentration.
The integrated Quality Assurance model, which is loosely based on Six Sigma principles, Total Quality Management, and the bodies of knowledge form the American Society of Quality is another tenet of Sistema’s core ideology. This model ensures that quality is not an afterthought, but a natural consequence of process compliance.